Dynamic healthcare leader with extensive experience at Overlake Medical Center & Clinics, excelling in strategic planning and operational management. Proven track record in enhancing surgical service lines and driving quality improvements. Adept at budget management and fostering physician relations, delivering impactful results through effective communication and performance-driven leadership.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager, Orthopedic Programs
Overlake Medical Center & Clinics
03.2019 - Current
Spearheaded development of system-wide protocols to enhance orthopedic services.
Maintained five-star Healthgrades rating for total hip replacement over three years.
Achieved Outpatient Joint Replacement Excellence award from Healthgrades for two consecutive years.
Secured Blue Distinction+ and Center of Excellence designation from Blue Cross Blue Shield for 2025-2026.
Executed operational efficiencies and quality initiatives to elevate service standards.
Cultivated strategic partnerships within the community to enhance outreach and collaboration.
Led nurse navigation, staff training, and patient education initiatives to improve service delivery.
Collaborated on clinical performance reviews and strategic growth planning with executive teams.
Interim Business Manager, Perioperative Services
Overlake Medical Center & Clinics
05.2025 - 09.2025
Oversaw budget management, resource allocation, and expense monitoring for improved efficiency.
Collaborated with financial and strategic data analysts to enhance operational insights.
Assisted in managing daily operational activities and optimizing block utilization.
Developed strategies to achieve organizational goals while identifying surgical growth opportunities.
Conducted value analysis to assess financial impact of new product requests.
Coordinator, Orthopedics
Renown Regional Medical Center
10.2017 - 02.2019
Coordinated development and implementation of total joint services, focusing on evaluation and expansion.
Led community outreach efforts and managed registry data for enhanced program visibility.
Drove quality improvement initiatives to enhance patient care standards.
Physical Therapist
Carson Tahoe Hospital
07.2013 - 05.2018
Provided direct patient care, working with physicians, clinical staff, and advocacy groups.
Supervised patient care delivery, identified educational needs, and served as a navigator program advocate.
Developed hospital's first total joint program.
Education
D O C T O R O F P H Y S I C A L T H E R A P Y -
University of the Pacific
01.2009
B S B I B L E & G E N E R A L S T U D I E S -
Lancaster Bible College
01.2005
Skills
Team leadership and operational management
Clinical operations oversight
Resource allocation
Budget management
Strategic planning
Quality improvement
Effective communication
Adaptability to change
Critical thinking
Physician relations and relationship building
Process improvement and project management
Conflict resolution and strategic planning
Performance-driven leadership and regulatory compliance
Orthopedic Specialist/ Department Manager at U.S. Army Winn Army Community HospitalOrthopedic Specialist/ Department Manager at U.S. Army Winn Army Community Hospital