HEIDI BRANSON
Mobile
Summary
Experienced sales representative and designer in the lighting industry for more than two decades. Successfully managed accounts and partnered with architects to develop cutting-edge lighting designs. Proficient in training staff to improve customer engagement and satisfaction levels.
Overview
23
23
years of professional experience
Work History
Outside Sales Representative /Designer
A&W Lighting
Mobile
05.2010 - Current
- Cultivated client relationships to assess and address lighting needs.
- Conducted product demonstrations to showcase A&W Lighting solutions.
- Managed customer accounts and provided ongoing support and service.
- Prepared proposals and contracts for potential clients and projects.
- Informed customers about product features and technical specifications to enhance understanding.
- Collaborated with architects and designers to ensure project alignment.
- Reviewed architectural drawings to identify areas that require special lighting considerations.
- Trained new sales staff on product knowledge and customer engagement techniques.
Sales Manager
Spring Hill Lighting & Supply
Mobile
09.2003 - 12.2007
- Trained and mentored staff to improve sales skills and product knowledge, resulting in increased team performance.
- Managed inventory levels to maintain product availability on sales floor, supporting optimal customer experience.
- Oversaw inventory management processes to maintain optimal stock levels.
- Resolved escalated customer complaints promptly, ensuring high levels of customer satisfaction with resolutions.
- Assisted customers in selecting lighting products that meet their needs.
- Informed clients about product features and benefits of various lighting options.
- Collaborated with team members to create visually appealing product displays.
- Created detailed prototypes and mockups for client presentations.
Education
Bachelor of Science - Organizational Communication
University of South Alabama
Mobile, AL05-2002
Skills
- Account management
- Architectural lighting design
- Lighting design expertise
- Interior lighting design
- Outdoor lighting design
- Architectural collaboration
- Training and development
- Problem solving
Timeline
Outside Sales Representative /Designer
A&W Lighting
05.2010 - Current
Sales Manager
Spring Hill Lighting & Supply
09.2003 - 12.2007
Bachelor of Science - Organizational Communication
University of South Alabama