Heidi Broome
Davison
Summary
Strategic HR Manager known for productivity and efficiency in task completion. Possess specialized skills in employee relations, strategic planning, and talent acquisition management. Excel at communication, leadership, and problem-solving to foster a positive work environment and drive organizational success.
Overview
13
13
years of professional experience
Work History
Director of Human Resources
The Orchards at Lapeer
Lapeer
01.2025 - Current
- Assisted in developing employee onboarding programs.
- Supported recruitment efforts by screening resumes and scheduling interviews.
- Managed employee records using human resources information systems.
- Coordinated staff engagement initiatives to promote a positive workplace culture.
- Facilitated communication between departments regarding HR policies and procedures.
- Organized employee benefits enrollment and provided assistance to staff inquiries.
- Participated in performance appraisal processes and documentation management.
- Counseled managers on disciplinary actions when necessary.
- Investigated incidents of workplace harassment or discrimination complaints.
HR Manager
The Villages of Lapeer
Lapeer
12.2022 - 01.2025
- Developed employee training programs to enhance staff skills and compliance.
- Facilitated recruitment processes by screening candidates and conducting interviews.
- Implemented performance management systems to evaluate employee productivity and feedback.
- Coordinated benefits administration, ensuring employees understood their options clearly.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
Social Services Assistant
The Villages of Lapeer
Lapeer
12.2021 - 06.2022
- Maintained accurate records of resident care and service documentation.
- Communicated effectively with families regarding resident well-being and updates.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Formulated discharge plans in collaboration with multidisciplinary treatment team, patient and family.
- Attended conferences or trainings related to social work principles or current trends in the field.
Admissions Assistant
The Villages of Lapeer
Lapeer
12.2021 - 06.2022
- Communicated admission requirements and policies to applicants and families.
- Managed correspondence with applicants through phone calls and emails.
- Maintained and updated applicant database using admissions software systems.
- Provided administrative support by scheduling meetings and preparing materials for presentations.
- Led tours for prospective residents and family members to show facilities and answer questions.
- Helped complete admissions packets and submitted paperwork to professionals for review and processing.
Admissions Coordinator
Orchards Grove Senior Living
Romeo
06.2021 - 12.2021
- Coordinated family tours and meetings to discuss care options and services.
- Assisted in developing marketing materials to attract potential residents.
- Maintained accurate records of inquiries and applications in the database.
- Collaborated with healthcare staff to ensure smooth transitions for new residents.
- Provided support during community events to enhance resident engagement.
- Facilitated communication between prospective residents and administrative staff.
- Resolved any issues related to the admission process in a timely manner.
- Coordinated with admission team to schedule admission and recruitment programs.
- Maintained accurate records of admissions data and statistics.
- Helped patients with admissions process and adhered to state and federal laws.
Human Resources Assistant
The Villages of Lapeer
Lapeer
10.2019 - 06.2021
- Assisted in maintaining employee records and ensuring compliance with regulations.
- Supported recruitment efforts by scheduling interviews and coordinating candidate communications.
- Facilitated training sessions on policies and procedures for staff members.
- Conducted exit interviews to gather feedback from departing employees.
- Reviewed resumes submitted by applicants for open positions.
Funeral Directors Assistant
Lynch & Sons
Lapeer
06.2013 - 11.2018
- Coordinated scheduling and meetings for senior management and staff.
- Assisted in onboarding and training new office personnel effectively.
- Maintained office supplies inventory to ensure availability for staff needs.
- Communicated with clients to address inquiries and provide assistance promptly.
- Responded promptly to customer inquiries via phone or email.
- Performed additional tasks assigned by senior management staff.
- Collected and coded various documents to prepare for filing, storage, and processing.
- Supported grieving families with compassionate and empathetic communication.
- Collaborated with local agencies for necessary permits and documentation.
- Oversaw filing of legal documents.
- Prepared death certificates and drafted obituaries.
Education
Health Care Administration
Charles Stewart Mott Community College
Flint, MI03-2026
Skills
- Employee onboarding
- Human resources systems
- Benefits administration
- Performance management
- Recruitment processes
- Staff engagement
- Problem resolution
- Disciplinary counseling
- Payroll management
Timeline
Director of Human Resources
The Orchards at Lapeer
01.2025 - Current
HR Manager
The Villages of Lapeer
12.2022 - 01.2025
Social Services Assistant
The Villages of Lapeer
12.2021 - 06.2022
Admissions Assistant
The Villages of Lapeer
12.2021 - 06.2022
Admissions Coordinator
Orchards Grove Senior Living
06.2021 - 12.2021
Human Resources Assistant
The Villages of Lapeer
10.2019 - 06.2021
Funeral Directors Assistant
Lynch & Sons
06.2013 - 11.2018
Health Care Administration
Charles Stewart Mott Community College