Heidi Buch
Afton,TN
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
Work History
Employee
Old Oak Taproom
04.2023 - Current
- Assisted customers in identifying issues and explained solutions to restore satisfaction.
- Collaborated with supervisors to escalate and address customer inquiries.
- Prepared orders and delivered to guests and helped with any further requests.
Employee
RMG Little Caesars
02.2021 - 06.2023
- Assisted customers in identifying issues and explained solutions to restore satisfaction and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Education
High School Diploma -
Chuckey Doak High School
Afton, TN05.2023
Skills
- Train Employees
- Procedure Implementation
- Proactive Communication
- Problem Resolution
- Cash Register Operations
- Customer Needs Assessments
Languages
Spanish
Limited Working
Timeline
Employee
Old Oak Taproom
04.2023 - Current
Employee
RMG Little Caesars
02.2021 - 06.2023
High School Diploma -
Chuckey Doak High School
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