Supportive Clerical Assistant with 12 years of experience in both Family Med and orthopedic offices. Expert in Medical record with dedication to helping offices function and skill in taking initiative for great service. Extensive understanding of medicare and medicaid and ECW , Cerner and Epic use.
Work History
Clerical II
8 Years
Mcleod Health MPA | Myrtle Beach, SC | 09.2018 - Current
Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
Delivered clerical support by handling range of routine and special requirements.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Maintained records of material flow, compiling and organizing related data.
Managed records and data transfer, ensuring traceability and improving operations through automated systems.
Routed more than 200 calls per day to office staff members.
Job Coach
1 Year
Suncom | Northumberland, PA | 05.2016 - 05.2017
Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
Helped determine possible vocations and build application documents.
Assisted clients in building successful job search strategies.
Worked with job seekers to determine job targets based on skills and personality.
Team Lead Painter
2 Years 4 Months
Ply Gem | Penns Creek , PA | 06.2013 - 10.2015
Inspected completed work for adherence to very strict guidelines and highest quality standards.
Primed, painted, varnished and lacquered walls and surfaces.
Led crew of 4 painters and provided mentoring to each, offering assistance wherever needed.
Provided supervisor with daily status report on all job tasks and workers' duties.
Nursing Assistant/Unit Secretary
6 Years 1 Month
Geisinger Medical Center | Danville, PA | 05.2005 - 06.2011
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Collaborated with assistants and orthopedic doctors to prepare and set up rooms with adequate supplies and equipment.
Implemented Epic for digitizing and organizing over thousands of medical records.
Preformed EKG's
Assistant Store Manager
1 Year 4 Months
Fashion Bug | Selinsgrove, PA | 01.2001 - 05.2002
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Associate of Applied Science - Business Administration And Management
Horry-Georgetown Technical College | Conway, SC | 12.2022
Dean's List First semester,2021
Honor Roll 2nd and 3rd semester,2021
Skills
Mail Sorting and Routing
Problem Solving
Calendar Management
Switchboard Operation
Data Recording
Records Management Software
Office Supply Management
Accounts Payable and Receivable
Government Forms
Staff Supervision
Staff Training
Inventory Assessment
Timeline
Clerical II
Mcleod Health MPA
09.2018 - CurrentRead More
Job Coach
Suncom
05.2016 - 05.2017Read More
Team Lead Painter
Ply Gem
06.2013 - 10.2015Read More
Nursing Assistant/Unit Secretary
Geisinger Medical Center
05.2005 - 06.2011Read More
Assistant Store Manager
Fashion Bug
01.2001 - 05.2002Read More
Horry-Georgetown Technical College
Associate of Applied Science from Business Administration And Management