Heidi Casselberry
Heidi’s Graphic Design
Montour Falls,NY
8
years of professional experience
Dynamic and results-driven professional with a proven track record at Walmart, excelling in customer service and problem-solving. Recognized for building strong customer relationships and training new associates, while maintaining a clean and organized sales floor. Dependable and adaptable, consistently achieving sales goals in high-pressure environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Homemaker
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier Team Lead
1 Year 1 Month- Supervised daily cash register operations, ensuring accuracy in transactions and customer service.
- Trained and mentored new cashiers on point-of-sale systems and customer engagement techniques.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Implemented process improvements that enhanced checkout efficiency and reduced wait times.
Sales Associate
1 Year 10 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor, ensuring optimal product presentation.
- Collaborated with team members to meet daily sales goals and improve store performance.
- Trained new associates on operational procedures and customer service standards.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Shirt Designer
6 Years 6 Months- Designed and created custom prints for shirts
- Produced products within a timely manner
- Communicated efficiently with customers to make their thoughts come to life
Education
Phlebotomy
Cosmetology
High School Diploma
Skills
Friendly
positive attitude
Customer service
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Time management
Timeline
Shirt Designer
Heidi’s Graphic Design
02.2020 - CurrentRead More
Sales Associate
Walmart
10.2018 - 08.2020Read More
Cashier Team Lead
Dandy Mini Marts Inc.
08.2018 - 09.2019Read More
Odessa Montour High School
High School Diploma
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New York Beauty And Barber Academy
Cosmetology
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BOCES
Phlebotomy
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Homemaker
Home
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