
Dynamic and results-driven professional with experience at JCPenney, excelling in customer service and retail sales techniques. Has the ability to enhance customer experiences and effectively manage social media for the DECA Club. Strong team collaborator with great time management skills.
I have had leadership experience while showing all the new hires at JCP how to keep proper work ethic going while on the job and for the club, how to express their questions and concerns they may have and being a role model for the events needed to be performed for competition.
As a secretary there is a lot of correlating and communication lines and tactics needed to keep everyone on the same page and a level of projection within the club members to feel heard and understood. While working in retail your expressions and word choices matter to the customers in order for them to feel like their experience was enjoyable and have them want to come back.