Heidi Daffron
Columbia,MO
Summary
Dynamic professional with experience at Mizzou Athletics, skilled in data analysis and customer service. Successfully coordinated events and enhanced participant satisfaction through meticulous planning. Proven ability to manage cash handling and deliver exceptional service, ensuring seamless operations and informed product recommendations. Committed to achieving excellence in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Recruit Intern
Mizzou Athletics
08.2025 - Current
- Created credentials, forms, and questionnaires for recruits to complete at visits or games
- Coordinated and executed official and unofficial visits, ensuring seamless logistics and high participant satisfaction.
- Analyzed complex data sets of recruits to extract actionable insights and support strategic decision-making.
Restaurant Waiter
Legends Country Club
04.2025 - 08.2026
- Facilitated efficient order taking processes and delivered exceptional customer service
- Managed cash handling procedures to maintain accurate transaction records and minimize discrepancies.
- Coordinated table and seat arrangements, decorations, and dinning options for special events
Sales Associate and Front Desk
SkyZone Entertainment
01.2025 - 04.2025
- Managed cash handling procedures and financial transactions
- Delivered exceptional customer service by addressing inquiries and resolving issues
- Enhanced product knowledge, enabling informed recommendations to customers.
- Executed sales transactions efficiently, ensuring a seamless checkout experience for customers.
Education
Bachelor of Science - Clinical Psychology
University of Missouri
Columbia, Missouri, MOHigh School Diploma -
Eureka High School
Eureka, MO05.2025
Skills
Data analysis
Customer service
Cash handling
Event coordination
Product recommendations
Communication skills
Time management
Attention to detail
Sales transactions
Information organization
Timeline
Recruit Intern
Mizzou Athletics
08.2025 - Current
Restaurant Waiter
Legends Country Club
04.2025 - 08.2026
Sales Associate and Front Desk
SkyZone Entertainment
01.2025 - 04.2025
Bachelor of Science - Clinical Psychology
University of Missouri
High School Diploma -
Eureka High School