Heidi Dom
Longmont,CO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I have extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
23
23
years of professional experience
Work History
Slot Tech / Bartender / Cashier
Dostal Alley Brew Pub & Casino
Central City, CO
06.2001 - 12.2023
- Slot Tech: Diagnostics and repair of slot machines, pay-out customer's jackpots and hand pays, basic slot machine maintenance. Consistently kept current on state-issued gaming license.
- Cashier: General cashier duties, printed players cards, general opening & closing and distribution of the casino monies, i.e. cash drawers, etc.
- Bartender: General bartending duties including opening & closing, ordering, stocking, shift manager, kept casino & bar operating smoothly. Diligent checking of IDs, maintained Colorado Division of Gaming procedures and Internal Casino Management and Procedures (ICMP).
- Fill-in wherever and whenever needed, such as cooking, sanitizing work area, ordering of supplies, daily deposits, and running daily reports.
Customer Service
JKQ BBQ / Sky Cottage B&B & Food Truck
Central City, CO
07.2013 - 12.2022
- Food truck and restaurant catering, bartending, special event cook & server, ran the Bed & Breakfast weekends; general duties included check-in, prepping, cooking, serving guests, laundry & clean-up after checkout.
Education
Associate of Arts - Digital Multimedia Production Technician
Technology Development Center
Ventura01-1999
Associate of Arts - Art
California College Of Arts & Crafts
Oakland, CA06-1979
Skills
- Customer Service
- Beverage Preparation
- Food Service
- Menu Memorization
- Health Codes Compliance
Timeline
Customer Service
JKQ BBQ / Sky Cottage B&B & Food Truck
07.2013 - 12.2022
Slot Tech / Bartender / Cashier
Dostal Alley Brew Pub & Casino
06.2001 - 12.2023
Associate of Arts - Digital Multimedia Production Technician
Technology Development Center
Associate of Arts - Art
California College Of Arts & Crafts
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