Heidi Garcia
Los Angeles,California
Summary
Focused Administrative leader offering twelve years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules and implementing process improvements to increase efficiency.
Overview
13
13
years of professional experience
Work History
Administrative Coordinator/Lead Medical Assistant
Advanced Hair Restoration
Beverly Hills
06.2021 - 04.2024
- Collaborated with healthcare professionals to develop creative solutions for hair loss.
- Maintained a high level of preparedness for surgical procedures, resulting in improved operation room efficiency.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Assisted with budgeting, forecasting and tracking of sales performance against goals.
Certified Lead Medical Assistant
Bosley
Beverly Hills, Newport Beach, San Diego, Denver, Chicago, CA
09.2014 - 03.2021
- Effectively supervised the overall functioning of two surgical centers through strict adherence to OSHA guidelines, optimized operations, and consistent policy implementation.
- Mayor duties include supervising the Medical Technicians, directly supervising up to 12 employees, patient care, as well as assuring proper charting and documentation including number of follicular units cut/placed by each technician
- Responsibilities also include interviewing, hiring and training employees; planning, assigning and directing work; evaluating performance rewarding and disciplining employees; addressing complaints and resolving problems.
Lead Management/Medical Assistant
BAART
Los Angeles
01.2011 - 08.2014
- Analyzed test data for diagnosis and treatment, Administered non-intravenous medications, Documented/Recorded information
- Provided sales training, coaching, and guidance to team members on account management.
- Conducted regular audits of medical records to identify opportunities for improvement in patient care.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Education
BSHA - Healthcare Administration
West Coast University
Irvine, CA06.2021
Associate of Arts - Agricultural Business And Management
El Camino College
Torrance, CA06-2019
Timeline
Administrative Coordinator/Lead Medical Assistant
Advanced Hair Restoration
06.2021 - 04.2024
Certified Lead Medical Assistant
Bosley
09.2014 - 03.2021
Lead Management/Medical Assistant
BAART
01.2011 - 08.2014
BSHA - Healthcare Administration
West Coast University
Associate of Arts - Agricultural Business And Management
El Camino College
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