Heidi Gutierrez
Aurora,CO
Summary
Motivated manager who is team oriented. Manages labor and food cost. Builds sales by retaining customer loyalty. Uses budgets to achieve budget goals.
Overview
27
27
years of professional experience
Work History
Store Manager
Circle K
Aurora, CO
11.2023 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
General Manager
Wendys Old Fashioned Hamburgers
Aurora, CO
07.1999 - 10.2023
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Education
Diploma - undefined
Mark Morris High School
Longview, WA06.1981
Skills
Leadership
Food Preparation and Safety
Financial Management
Staff Training
Total Quality Management
Labor Cost Controls
Safety Assurance
Cross-Functional Team Management
Business Management Principles
Employee Scheduling
Manage Budgets
Profit and Loss Accountability
Verbal and Written Communication
Customer Service
Staff Development
Order Supplies
Leadership
Timeline
Store Manager
Circle K
11.2023 - Current
General Manager
Wendys Old Fashioned Hamburgers
07.1999 - 10.2023
Diploma - undefined
Mark Morris High School