Heidi Hansen
1041 W 1970 S, Orem,UT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Executive Administrative Assistant
Britnee Bromley Nuehring, LLC
Provo, UT
02.2025 - Current
- Handled confidential information with discretion and professionalism.
- Managed complex scheduling, calendar coordination, and last-minute adjustments to optimize efficiency.
- Acted as a liaison to facilitate communication and strengthen professional relationships with clients and partners.
Server
Texas Roadhouse
Spanish Fork, UT
03.2025 - Current
- Provided exceptional customer service in a fast-paced, high-volume restaurant environment.
- Engaged with guests to create a positive dining experience and resolve any concerns promptly.
- Managed multiple tables efficiently, ensuring timely and accurate order delivery.
Communications Assistant
BYU Sports Camps
Provo, UT
01.2024 - 08.2024
- Created engaging social media content to highlight successful camps and increase visibility of upcoming programs
- Informed potential clients of camps through emails and increased camp attendance by 10%
Agent Team Member
State Farm - Colleen Kelley
Sandy, UT
04.2021 - 04.2023
- Informed and advised clients on policies, coverages and procedures resulting in a 10% increase in customer satisfaction with hundreds of clients
- Updated and monitored website and microsites to improve SEO
- Managed social media sites for the branch using Hootsuite and increased following by over 100 people
Education
B.A. - Public Relations
Brigham Young University
Provo, UT12.2024
Skills
- SEMrush Certification
- Meltwater Certification
- Muck Rack Certification
- YouTube Data Certification
- Property, Casualty, Health License (Credential ID 789359)
- YouTube Data Analysis Certification
- Reading
- Fitness
- Complaint resolution
Websites
Timeline
Server
Texas Roadhouse
03.2025 - Current
Executive Administrative Assistant
Britnee Bromley Nuehring, LLC
02.2025 - Current
Communications Assistant
BYU Sports Camps
01.2024 - 08.2024
Agent Team Member
State Farm - Colleen Kelley
04.2021 - 04.2023
B.A. - Public Relations
Brigham Young University
Similar Profiles
Delante SeniorDelante Senior
Internship Student at Britnee WatkinsInternship Student at Britnee Watkins
Pikiao NormanPikiao Norman
Painter at Bromley DecoratorsPainter at Bromley Decorators
Christian JamisonChristian Jamison
Tennis Leader at Bromley Tennis CentreTennis Leader at Bromley Tennis Centre