Heidi Harper
Englewood,CO
Summary
Results-driven professional with a proactive mindset and a track record of success. Bringing six years of administrative and clerical expertise to deliver outstanding customer service and comprehensive administrative support. Adept at handling pressure with a positive and solution-oriented approach.
Overview
18
18
years of professional experience
Work History
Brand Ambassador
Limewear Custom Appearal
10.2020 - Current
- Elevated brand representation through dynamic in-person and online marketing strategies.
- Curated captivating merchandise displays to captivate customer interest.
- Explored various trade shows and venues, expanding brand reach and connecting with new customers.
- Leveraged social media platforms to cultivate brand awareness.
Office Administrator
HealthTrust Workforce Solutions
08.2022 - 11.2023
- Orchestrated seamless office operations with meticulous attention to detail.
- Ensured strict compliance with OSHA regulations.
- Managed and maintained accurate employee payroll data.
- Executed staffing decisions in alignment with company policies, bolstered by comprehensive reporting.
- Provided exceptional customer support, adeptly addressing inquiries through multiple channels.
- Expertly resolved customer issues, escalating them to management when necessary to ensure swift resolution.
Provider Relations Specialist/ Office Administrator
Beta Health Association
07.2017 - 12.2021
- Applied critical thinking skills to resolve a wide range of vendor and customer issues.
- Facilitated seamless billing processes between providers and clients.
- Cultivated strong customer relationships, consistently implementing corrective actions for persistent issues.
Child Care Provider
Cogley Family
08.2014 - 07.2017
- Taught developmentally appropriate skills to promote academic, social and emotional growth
- Kept home environment neat, clean and optimal for children's development.
Pre-Kindergarten Teacher
Knowledge Universe Corp
08.2005 - 05.2014
- Created supportive and learning-focused classroom environments to help children achieve developmental milestones
- Created age-appropriate lesson plans to assist children's social, emotional and cognitive development
Education
Child Development Associate -
ELLIS UNIVERSITY
06.2012
Skills
- Office Tools: Proficient in Microsoft Office Suites, including Outlook
- Customer Service: Demonstrated ability to provide top-notch customer service and effectively resolve conflicts
- Adaptability: Thrives in high-pressure environments, maintaining composure and productivity
Timeline
Office Administrator
HealthTrust Workforce Solutions
08.2022 - 11.2023
Brand Ambassador
Limewear Custom Appearal
10.2020 - Current
Provider Relations Specialist/ Office Administrator
Beta Health Association
07.2017 - 12.2021
Child Care Provider
Cogley Family
08.2014 - 07.2017
Pre-Kindergarten Teacher
Knowledge Universe Corp
08.2005 - 05.2014
Child Development Associate -
ELLIS UNIVERSITY
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