Heidi Hernandez
Dallas ,TX
Summary
Dynamic and results-driven sales professional with a proven track record at Ria Financial Service excelling in customer service and cash handling accuracy. Recognized for enhancing customer satisfaction through effective communication and attention to detail, consistently achieving sales targets while fostering strong customer relationships. Adaptable and committed to delivering exceptional service in fast-paced environments.
Personable and reliable with positive attitude and strong communication skills. Understanding of customer service principles and adept in handling transactions efficiently. Focused on providing excellent service and enhancing customer experience.
Overview
3
3
years of professional experience
Work History
Store Associate
Western Union
Dallas
05.2024 - 11.2024
- Managed point-of-sale systems, guaranteeing customer satisfaction.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Sales Associate
Walgreens Boots Alliance
Dallas, TX
06.2023 - 09.2023
- Cultivated customer connections to drive ongoing business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Ria Financial Services
Dallas, TX
03.2022 - 03.2023
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to achieve monthly sales targets.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided positive first impressions to welcome existing, new, and potential customers.
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Cash register operation
- Flexible schedule adaptability
Timeline
Store Associate
Western Union
05.2024 - 11.2024
Sales Associate
Walgreens Boots Alliance
06.2023 - 09.2023
Sales Associate
Ria Financial Services
03.2022 - 03.2023