Heidi Hulker
Lake Mary
Summary
Office manager with 7+ years of experience in the construction industry, specializing in daily operations management, deadline adherence, and budget compliance. Proven track record in enhancing productivity and service quality across multiple locations. Highly organized with exceptional task prioritization and management skills, capable of thriving under pressure and adapting to new challenges. Committed to supporting organizational goals through effective communication and a strong work ethic.
Overview
16
16
years of professional experience
Work History
Office Manager
Cool Concepts Air Conditioning & Heating, LLC
Orange City
05.2022 - Current
- Oversaw daily operations for HVAC service and installation team, ensuring smooth workflow and service delivery.
- Coordinated with vendors for timely delivery of equipment and services, enhancing operational efficiency.
- Coordinated schedules and appointments for technicians and clients.
- Monitored invoices and payments for accuracy in accounts receivable and payable, supporting financial integrity.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coded and entered daily invoices with in-house accounting software.
- Assisted in recruiting, onboarding and training new employees.
Operations Manager
JEH Construction Services, LLC
Geneva
06.2018 - 01.2024
- Managed daily operations to ensure timely project completion and alignment with strategic objectives.
- Oversaw financial management, budget management, accounting, and payroll activities to ensure accurate financial reporting and compliance.
- Supervised day-to-day workflow of employees to enhance productivity and uphold quality standards.
- Coordinated with subcontractors to align schedules and resources for seamless workflow.
Office Manager
H & F Construction Services LLC
Sanford
04.2010 - 06.2017
- Set up and oversee administrative policies and procedures for company and employees.
- Processed payroll information weekly along with payroll taxes, processed all new hire paperwork, personnel folders, schedules and training.
- Updated and entered all accounting transactions daily, processed monthly bank reconciliations, A/R, A/P, job costing and prepared profit and loss reports using QuickBooks software.
- Coordinated Owners’ schedule and arranged travel logistics as needed.
- Actively worked with customers, vendors, and subcontractors on multiple projects.
- Pulled required permitting, NOC’s, liens, and scheduled inspections on all projects.
- Maintained all required state licensing and insurance policy renewals.
- Represented company in all networking activities which included yearly trade shows and monthly luncheons/dinners/sponsorships as a member of the Apartment Association of Greater Orlando.
Education
Human Resource Certification -
Valencia Community College
01.1998
AA - Business Administration
Seminole State College
01.1993
Skills
- QuickBooks
- Microsoft Office
- Operations management
- Organizational skills
- Multitasking
- Prioritization
- Independent work
- Team collaboration
- Management collaboration
- Results-driven
- Achievement focus
- People skills
- Notary Public
Timeline
Office Manager
Cool Concepts Air Conditioning & Heating, LLC
05.2022 - Current
Operations Manager
JEH Construction Services, LLC
06.2018 - 01.2024
Office Manager
H & F Construction Services LLC
04.2010 - 06.2017
Human Resource Certification -
Valencia Community College
AA - Business Administration
Seminole State College