Heidi Johnson
Hampton,NH
Summary
Proven hospitality professional with a track record of exceptional customer service and cash handling skills, honed at CR’s the Restaurant. Excelled in engaging guests and managing high-volume service with efficiency. Demonstrated expertise in POS systems and a strong work ethic, ensuring seamless dining experiences.
Overview
10
10
years of professional experience
Work History
Server
CR’s the Restaurant
Hampton, NH
10.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Savory Square Bistro
Hampton, NH
04.2015 - 09.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate Of General Studies - Early Childhood Care And Education
Winnacunnet High School
Hampton, NH06.1998
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
Timeline
Server
CR’s the Restaurant
10.2017 - Current
Server
Savory Square Bistro
04.2015 - 09.2017
Associate Of General Studies - Early Childhood Care And Education
Winnacunnet High School