Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Kirkpatrick

Arroyo Grande,CA

Summary

I am a hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments.I am highly proficient at handling tables of all sizes with accuracy and have impeccable service skills. I strive to meet customer needs, drive satisfaction and promote long-term loyalty. I have been in the restaurant business since 1984 and am happy to provide all of those references.

Overview

26
26
years of professional experience

Work History

Server/bartender

Rosas Italian Restaurant
Pismo Beach, CA
02.2005 - Current
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Delivered food orders promptly and courteously.
  • Prepared drinks according to standard recipes.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service to ensure satisfaction.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills and calculate totals.

massage therapist

ATLAS Chiropractic
Arroyo Grande , CA
03.2004 - 05.2023

worked in a busy chiropractic office providing physical therapy and massage to my clients

Server/bartender

Giuseppes Italian Restaurant
Pismo Beach
02.1999 - 02.2005
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared drinks according to standard recipes.
  • Stayed informed about daily specials, new menu items, promotions.

Education

Bachelor of Arts - Psychology

Chapman University
Orange, CA
06-2002

Skills

  • Guest Engagement
  • Food inspection
  • Beverage Preparation
  • Table Setting
  • Food Delivery
  • Food Running

Timeline

Server/bartender

Rosas Italian Restaurant
02.2005 - Current

massage therapist

ATLAS Chiropractic
03.2004 - 05.2023

Server/bartender

Giuseppes Italian Restaurant
02.1999 - 02.2005

Bachelor of Arts - Psychology

Chapman University
Heidi Kirkpatrick