Heidi Kissinger
Auburn
Summary
Professional in entertainment industry with strong background in producing high-quality content across various platforms. Known for driving projects from concept to completion while ensuring seamless team collaboration and adaptability to dynamic environments. Highly skilled in project coordination, budget management, and fostering creative solutions.
Overview
6
6
years of professional experience
Work History
Guest Experience Host
Seattle Mariners
2026.03 - Current
- Enhanced guest interactions by providing personalized service and addressing inquiries promptly.
- Collaborated with other staff on operational procedures and customer service standards to maintain high-quality guest experiences.
- Managed ticketing systems efficiently, resolving system problems and guest questions with ease.
Sales Associate
Victoria’s Secret
2025.10 - Current
- Executed sales strategies as a seasonal associate, focusing on exceptional customer service to elevate shopping experiences, resulting in promotion as a permanent sales associate,
- Collaborated with team members to drive sales via conversion sales tactics.
- Organized product on the floor, comprehensive to visual merchandising guidelines.
Sales Associate
Ann Taylor Factory Store
2025.08 - Current
- Delivered exceptional customer service, enhancing overall shopping experience and fostering client loyalty.
- Maintained visual merchandising standards, ensuring product displays were appealing and aligned with brand guidelines.
Social Media Management
Walla Walla University Music Department
2020.01 - 2025.06
- Managed various social media marketing tools such as CapCut and Canva to improve department and event visibility to prospective students and attendees.
- Implemented a strategic short-form video approach to elevate social media presence and attract a wider audience.
Art Department Assistant
Walla Walla University Art Department
2022.03 - 2024.04
- Assisted in coordinating art exhibits, ensuring seamless installation and presentation of artworks.
- Developed and maintained organizational systems for studio spaces, enhancing operational efficiency.
- Led initiatives to enhance student engagement through interactive workshops and collaborative art events.
Club President
Walla Walla University Music Club
2023.06 - 2025.06
- Organized and coordinated music club events, enhancing community engagement and participation.
- Developed promotional materials to increase awareness of club activities and initiatives.
- Cultivated partnerships with local artists and organizations to enrich club programming and outreach efforts.
Education
Bachelor of Arts -
Walla Walla University
College Place, WA2019-06
Bachelor of Music - Music
Walla Walla University
College Place, WA2025-06
High School Diploma -
Auburn Adventist Academy
Auburn, WA2019-06
Skills
- Strong empathy
- Stress tolerance
- Memory retention
- Customer relations
- Social perceptiveness
- Promotional skills
- Teamwork
- Problem-solving abilities
- Organizational skills
- Detail-oriented
- Training and mentoring
- Resourcefulness
Accomplishments
- Employee of the Month at Victoria's Secret
- First Place in Young Artist Competition and performed with the Inland Northwest Orchestra.
Timeline
Guest Experience Host
Seattle Mariners
2026.03 - Current
Sales Associate
Victoria’s Secret
2025.10 - Current
Sales Associate
Ann Taylor Factory Store
2025.08 - Current
Club President
Walla Walla University Music Club
2023.06 - 2025.06
Art Department Assistant
Walla Walla University Art Department
2022.03 - 2024.04
Social Media Management
Walla Walla University Music Department
2020.01 - 2025.06
Bachelor of Arts -
Walla Walla University
Bachelor of Music - Music
Walla Walla University
High School Diploma -
Auburn Adventist Academy