Heidi Lahteine
Madison,WI
Summary
Dedicated Food Prep professional with comprehensive training in food safety, kitchen operations, and meal preparation. Demonstrates strong communication and teamwork skills to enhance efficiency in high-demand environments. Seeking full-time position to utilize problem-solving abilities and effective time management in delivering exceptional culinary services.
Overview
13
13
years of professional experience
Work History
Deli Prep Cook
Brennans Cellars
11.2023 - 10.2025
- Prepared and assembled a variety of deli items such as sandwiches, salads, and wraps according to customer preferences and dietary restrictions
- Maintained cleanliness and organization of the deli area, including proper storage of ingredients, utensils, and equipment
- Followed food safety guidelines and procedures to ensure the freshness, quality, and safe handling of all food products
- Closely monitored inventory levels for deli ingredients and supplies, promptly notifying management when restocking was needed
Retail Sales Associate
Ace Hardware
05.2023 - 08.2023
- Enhanced customer satisfaction by assisting with product location and hardware advice.
- Maintained store cleanliness and organized displays to improve shopping experience.
- Facilitated efficient checkouts by accurately processing transactions at point-of-sale.
- Reduced stock discrepancies through effective inventory management practices.
- Improved product availability by implementing strategic inventory control measures.
Server
Adlers
03.2023 - 05.2023
- Enhanced guest satisfaction through exceptional customer service in high-volume dining.
- Managed multiple tables efficiently, ensuring positive experiences for all guests.
- Maintained cleanliness and organization of dining areas and service stations.
- Resolved guest complaints promptly, improving overall dining satisfaction and loyalty.
- Recommended menu items based on preferences, boosting sales and customer enjoyment.
- Monitored inventory levels and coordinated timely reorders with management as necessary.
Customer Service Representative
Larsens Service Drug
03.2018 - 04.2022
- Retail customer service, ordering products, designing store displays and set up, front of store cashier.
Cook
Handicapped Development Center
05.2012 - 08.2013
- Ensured proper nutrition for 42 residents by preparing individualized dinners.
- Maintained high sanitation standards while preparing meals for residents.
- Executed efficient dishwashing and cleaning for entire residential facility.
- Mastered cooking for large groups while upholding food quality standards.
- Enhanced multitasking and time management skills in fast-paced kitchen environment.
Education
Liberal Arts (No degree) -
Scott Community College
Bettendorf, IA05.2014
Skills
- Attention to detail
- Cleaning and organization
- Customer service
- Safe food handling
- Teamwork and collaboration
- Efficient multitasking
- Food preparation
- Time management
- Food storage
- Knife skills
Timeline
Deli Prep Cook
Brennans Cellars
11.2023 - 10.2025
Retail Sales Associate
Ace Hardware
05.2023 - 08.2023
Server
Adlers
03.2023 - 05.2023
Customer Service Representative
Larsens Service Drug
03.2018 - 04.2022
Cook
Handicapped Development Center
05.2012 - 08.2013
Liberal Arts (No degree) -
Scott Community College