Heidi Lynn Frie
Palm Bay
Summary
Executive Assistant with proven track record in enhancing operational efficiency and executive productivity at Trafalgar Asset Corp, 326, LLC, and Robert Anthony Holdings. Specialized in travel administration and conflict resolution, successfully led a clerical team to streamline office management processes. Instrumental in achieving a 20% sales increase through targeted staff training and strategic event planning. Highly skilled in managing complex schedules, organizing projects, and delivering exceptional administrative support to executive leadership.
Overview
20
20
years of professional experience
Work History
Executive Assistant to Chairmen, CEO
Robert Anthony Holdings
Miami
01.2016 - 01.2023
- Company Overview: Formally Robert Anthony Consulting Services
- Conserved CEO’s time by researching and routing correspondence, drafting letters, analyzing information and initiating communication.
- Maintained CEO’s appointment schedule by planning travel arrangements, scheduling meetings, and conferences.
- Welcomed guests and clients, keeping the operations confidential.
- Prepared reports by collecting and analyzing information.
- Orchestrated a team of clerical staff which worked to uphold the system that was personally developed.
- Completed projects by assigning work to clerical staff and following up on results.
- Responsible for entire office inventory and budgeting.
- Coordinated with accounting to prepare weekly financials, payroll, electronic wire transfers and checks.
Executive Assistant, Bar Management
326 LLC
Los Angeles
06.2010 - 01.2016
- Assisted the CEO in conducting market research to learn current trends to perform sales activities accordingly.
- Effectively communicated with our employees and upper management to ensure complete customer care and satisfaction.
- Schedule calendars for employees and upper management.
- Promoting and hosting new and reoccurring public and private events.
- Responsible for scheduling new inventory and organizing existing inventory.
- Conducted effective staff training on new product that increased sales 20%.
Executive Assistant
Trafalgar Asset Corp
Palm Beach
01.2003 - 01.2010
- Managed all personal and operational objectives for the owner/president overseeing all commercial and residential buildings in the South Florida region.
- Established rental rates by surveying local rates, calculated overhead costs, depreciation, taxes, profit and loss.
- Procured tenants by advertising vacancies, obtaining referrals from current tenants.
- Contract management with tenants negotiating leases and collecting deposits.
- Overseeing the resolution of tenant complaints, enforcement of occupancy rules and planning renovations.
Education
Associates - Business
Penn Foster
Real Estate -
FLCAA
FloridaBusiness Associates Degree -
West Los Angeles College
Los Angeles, CAAssociates Degree - Certified/Licensed Sports Therapist, Neuromuscular Massage Therapist, National Certification
FCNH
Ft Lauderdale, FLSkills
- Verbal and non-verbal communication
- File organization
- Travel administration
- Attention to detail
- Office management
- Invoice processing
- Staff management
- Social media management
- Customer service
- Event planning
- Conflict resolution
- Time management
- Budgeting
- Appointment setting
- Phone etiquette
- Scheduling
- Articulate and well-spoken
- Meticulous attention to detail
Timeline
Executive Assistant to Chairmen, CEO
Robert Anthony Holdings
01.2016 - 01.2023
Executive Assistant, Bar Management
326 LLC
06.2010 - 01.2016
Executive Assistant
Trafalgar Asset Corp
01.2003 - 01.2010
Associates - Business
Penn Foster
Real Estate -
FLCAA
Business Associates Degree -
West Los Angeles College
Associates Degree - Certified/Licensed Sports Therapist, Neuromuscular Massage Therapist, National Certification
FCNH
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