Heidi Maciejewski
Ellen Alvin Dance Exchange
Dickson,TN
2
years of professional experience
Dedicated server skilled in exceptional customer service and guest engagement. Demonstrated ability to manage multiple tables and resolve customer concerns efficiently.
Work History
Server
7 Months- Provided exceptional customer service by ensuring timely food delivery and addressing guest inquiries.
- Collaborated with kitchen staff to facilitate seamless order execution and enhance dining experience.
- Assisted in training new servers on menu knowledge and restaurant procedures for improved efficiency.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Managed multiple tables simultaneously while prioritizing tasks to maximize guest satisfaction.
- Resolved customer concerns promptly, fostering a welcoming atmosphere and encouraging repeat business.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Dance Teacher's Assistant
1 Year- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Implemented upselling techniques, contributing to increased sales and enhanced customer engagement.
Crew Member Team Leader
1 Year 4 Months- Supervised daily operations to ensure timely service and maintain high-quality standards.
- Trained new crew members on operational procedures and customer service techniques.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
Education
High School Diploma
Skills
Exceptional customer service
Guest engagement
Guest engagementt
Memory retention
Hospitality service expertise
Professional appearance
Strong work ethic
Timeline
Server
Colton's Steak House & Grill
01.2026 - CurrentRead More
Dance Teacher's Assistant
Ellen Alvin Dance Exchange
08.2025 - CurrentRead More
Crew Member Team Leader
Penn Stationm
09.2024 - 01.2026Read More
Creek Wood High School
High School Diploma
Read More