Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Heidi Miller

Oil City,PA

Summary

Experienced problem solver with a passion for learning and excellent communication skills. Committed to team success and achieving positive results. Well-prepared to contribute effectively, thrive on tackling new challenges, and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Patient Access Representative

UPMC
Seneca, PA
06.2024 - Current
  • Greeting and assisting patients and visitors in a timely and courteous manner, providing superior customer service at all time
  • Scanning admission papers and obtaining signatures from patients, guarantors and/or witnesses
  • Able to navigate insurance websites and Medipac, to access patient files, verifying insurance coverage and co-pays.

Package Handler

FedEx
Franklin, PA
09.2023 - Current
  • Uses 'hand-to-surface' methods when handling packages
  • Loads and unloads packages at the warehouse
  • Exceeded productivity target for speed, accuracy and safety
  • Utilize RF scanner and package tracking system to ensure accurate package handling

Direct Care Worker

Tempus Unlimited
Clinton, PA
06.2022 - 03.2024
  • Assist with the use of incontinence products or provide bathroom visit support
  • Prepare meals and assist clients with eating and drinking
  • Administering medicine and treatments as prescribed by healthcare providers
  • Performing personal hygiene care and housekeeping duties

Automotive Finance and Insurance Manager

NorthPointe Automotive
Seneca, PA
04.2018 - 06.2020
  • Presenting a transparent menu to customers detailing their financing options and products to enhance their vehicle ownership experience
  • Sold Service Contracts, Insurance, and Aftermarket products
  • Prepared delivery documentation including loan docs, DMV paperwork and produced and ensured accuracy of all business docs and legal contracts, including vehicle titles and DMV paperwork.

Education

Bachelor - Accounting

Clarion University of Pennsylvania
Clarion, PA
06.2016

Skills

  • Problem Solved complex tasks
  • Money Handling
  • Superior Customer Service
  • Digital Literacy
  • Safety Conscious
  • Empathy and Patient advocacy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Patient Access Representative

UPMC
06.2024 - Current

Package Handler

FedEx
09.2023 - Current

Direct Care Worker

Tempus Unlimited
06.2022 - 03.2024

Automotive Finance and Insurance Manager

NorthPointe Automotive
04.2018 - 06.2020

Bachelor - Accounting

Clarion University of Pennsylvania