Heidi Rhine
Nanty Glo,PA
Summary
Hardworking and friendly worker, will adapt to any skill or task that is asked. Quick learner and has a desire to do every task to the best possible condition. Better at working on my feet and continuously moving, working behind the scenes, but good with people if asked of me.
Overview
3
3
years of professional experience
Work History
Sales Associate
Rite Aid
Nanty Glo, PA
01.2023 - 08.2024
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Reset monthly planograms, endcaps, and wings and made sure every product was rotated correctly
- Routinely checked the store for out-of-date products and faced the store nightly
- Computed purchases and received and processed cash or credit payment.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Received and displayed product shipments on store retail shelves upon delivery.
- Worked with fellow sales team members to achieve group targets.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Bagged or packaged purchases and wrapped gifts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Collected payments and provided accurate change.
- Processed credit card transactions quickly and securely.
- Prepared merchandise for purchase or rental.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Shop ‘n Save
Nanty Glo, Pennsylvania
08.2021 - 12.2021
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed sales transactions to prevent long customer wait times.
- Checked personal identifications during alcohol and tobacco sales.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Worked closely with front-end staff to assist customers.
- Collected payments and provided accurate change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Verified customer age requirement for alcohol or tobacco purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Adhered to social distancing protocols and wore mask or face shield.
- Scanned items and checked pricing on cash register for accuracy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Performed other duties as assigned by management.
- Greeted customers promptly and responded to questions.
- Ensured compliance with all safety regulations within the store environment.
- Discounted purchases by scanning and redeeming coupons.
- Built and maintained productive relationships with employees.
- Accepted cash and credit card payments, issued receipts and provided change.
- Offered customers carry-out service at completion of transaction.
- Helped with purchases and signed customers up for rewards program.
Education
Bachelor of Science - Animal Health And Behavior
Unity Environmental University
Distance Education01-2028
High School Diploma -
Blacklick Valley
Nanty Glo, PA05-2023
Undecided - Liberal Arts And Sciences
Penn Highlands Community College
Nanty Glo, PABachelor of Science - Biology
Indiana University of Pennsylvania
Indiana, PASkills
- Customer Service
- Meeting deadlines
- Store opening and closing
- Friendly and outgoing
- Inventory control procedures
- Cash handling accuracy
- Time management
- Multi-tasking strength
- Goal tracking
- Positive and professional
- Hospitality and accommodation
- Payment processing
- Flexible schedule
- Adapt to diverse groups
- Cash register operation
- Reading comprehension skills
Timeline
Sales Associate
Rite Aid
01.2023 - 08.2024
Cashier
Shop ‘n Save
08.2021 - 12.2021
Bachelor of Science - Animal Health And Behavior
Unity Environmental University
High School Diploma -
Blacklick Valley
Undecided - Liberal Arts And Sciences
Penn Highlands Community College
Bachelor of Science - Biology
Indiana University of Pennsylvania