Summary
Overview
Work History
Education
Skills
Timeline
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Heidi Richards

Otsego,MN

Summary

Strategic and accomplished HR leader with expertise in Global Benefits. Extensive experience in being a strategic partner and overseeing the design, implementation, compliance and administration of a range of employee benefit programs including health and welfare, retirement and wellness plans. Proven ability build competitive benefit plans that align with the overall goals of the company. Exemplary communication, critical thinking, and problem-solving skills, along with the ability to build and maintain strong business partnerships.



Overview

18
18
years of professional experience

Work History

Director, Global Benefits

Sirva Inc.,
08.2014 - Current
  • Developed and implemented global benefit strategy, creating benefit programs for 3,000 employees that aligns with employee needs as well as the bottom line
  • Improved global benefit administration processes by streamlining and implementing innovative solutions
  • Successfully harmonized benefit programs after corporate merger to enhance employee experience and ensure smooth transition from two companies to one
  • Annually review and negotiate global benefit terms to ensure plans remain competitive and operate efficiently.

Benefits Manager

Sirva, Inc.,
08.2014 - 05.2019
  • Streamlined benefits enrollment, resulting in a simplified process for smoother onboarding of new employees and annual enrollment for existing employees.
  • Developed creative solutions to enhance the benefit program without increasing cost to company
  • Effectively managed vendor relationships and contract negotiation with partners to ensure a competitive benefit package that aligned with company goals
  • Ensured overall compliance of health and welfare plan as an expert in ERISA, COBRA and ACA regulations

Human Resources Manager

Sirva Inc.,
06.2012 - 08.2018
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Collaborated with leadership to align HR initiatives with overall business goals and objectives
  • Acted as a strategic partner to executive leadership, working on succession planning, employee engagement and performance management to ensure the right people in the right roles.

Senior HR Generalist

Sirva Inc.,
10.2010 - 06.2012
  • Supported the HR Leadership team in achieving goals centered around employee engagement and experience
  • Created a Leadership Training program to develop high potential associates and managers
  • Temporarily stepped into Recruiting role within organization due to extensive knowledge of business and their people needs.

Human Resources Generalist

Sirva, Inc.,
06.2009 - 10.2010

HR Coordinator

Sirva Inc.,
01.2009 - 06.2009

Relocation Associate

Sirva Inc.,
05.2007 - 12.2008

Member Services Coordinator

Health Partners
05.2006 - 05.2007

Education

Bachelor of Arts - Business Management

University of Minnesota, Duluth
Duluth, MN
05.2006

Skills

  • Global Benefit Design/Strategy/Administration
  • Implementation Management
  • Team Management
  • Employee Engagement & Communication
  • Risk Management
  • Vendor Management
  • Regulatory Compliance
  • Budget Planning and Cost Containment

Timeline

Director, Global Benefits

Sirva Inc.,
08.2014 - Current

Benefits Manager

Sirva, Inc.,
08.2014 - 05.2019

Human Resources Manager

Sirva Inc.,
06.2012 - 08.2018

Senior HR Generalist

Sirva Inc.,
10.2010 - 06.2012

Human Resources Generalist

Sirva, Inc.,
06.2009 - 10.2010

HR Coordinator

Sirva Inc.,
01.2009 - 06.2009

Relocation Associate

Sirva Inc.,
05.2007 - 12.2008

Member Services Coordinator

Health Partners
05.2006 - 05.2007

Bachelor of Arts - Business Management

University of Minnesota, Duluth

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