Heidi Rodriguez
Warehouse Adminstrative
Altoona,PA
Summary
Dedicated professional with strong customer relationship management and inventory management skills. Committed to enhancing customer satisfaction through effective problem-solving and efficient order processing.
Overview
1
1
year of post-secondary education
15
15
years of professional experience
Work History
Warehouse Customer Service
Ward Transport & Logistics
Altoona, Pennsylvania
03.2014 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Customer Service/ Domestic and International shipp
Chemcut Corporation
State College, Pennsylvania
02.2012 - 01.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Utilized scheduling tools to prioritize tasks and optimize productivity. to ensure tasks were completed on schedule and deadlines were met.
Education
Medical Specialist - Medical/Legal Specialists
Muskingum-Perry Career Center
Zanesville, OH 08.1992 - 08.1993
Skills
- Order processing
- Shipping coordination
- Logistics coordination
- Customer relationship management
Timeline
Warehouse Customer Service
Ward Transport & Logistics
03.2014 - Current
Customer Service/ Domestic and International shipp
Chemcut Corporation
02.2012 - 01.2014
Medical Specialist - Medical/Legal Specialists
Muskingum-Perry Career Center
08.1992 - 08.1993