Heidi Rodriguez
Yonkers,New York
Summary
Versatile and service-focused professional with hands-on experience in patient care, food safety, and sanitation. Strong communication and conflict resolution skills support efficient daily operations. Ready to contribute a positive attitude, reliability, and strong attention to detail.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Receptionist
Westchester Digestive disease group
Yonkers, New York
04.2024 - Current
- Scheduled gastroenterology visits and kept patient calendars organized.
- Answered phone calls, directing inquiries to nursing and billing teams to ensure timely responses.
- Welcomed patients and managed the front desk for Westchester Digestive Disease Group.
- Checked insurance coverage and gathered patient registration details to facilitate efficient patient processing.
Kitchen Aide
Charter School Of Educational Excellence
Yonkers, New York
09.2020 - 04.2024
- Prepared school meals following cafeteria schedules and kitchen safety standards.
- Assisted with food prep, including washing, chopping, and portioning ingredients.
- Maintained sanitation by cleaning kitchen surfaces, equipment, and serving areas.
- Performed routine cleaning tasks, including sweeping floors and mopping surfaces, to uphold sanitation standards.
Animal Handler
ASPCA
New York, New York
06.2016 - 03.2019
- Provided food, water, medication, and enrichment for shelter animals.
- Cleaned kennels, cages, and supply areas following ASPCA sanitation standards.
- Restrained dogs and cats safely during exams, treatments, and grooming.
Education
High School Diploma -
Monroe Academy For Business And Law
The Bronx, NY06-2000
Skills
- Customer service
- Effective communication
- Written communication
- Time management
- Team collaboration
- Flexible schedule
- Food handling standards
- Food safety
- Kitchen sanitation
- Portion control
- Problem solving
- Conflict resolution
- Positive energy
- ServSafe
Languages
Spanish
Professional
Certification
- food handler
Timeline
Receptionist
Westchester Digestive disease group
04.2024 - Current
Kitchen Aide
Charter School Of Educational Excellence
09.2020 - 04.2024
Animal Handler
ASPCA
06.2016 - 03.2019
High School Diploma -
Monroe Academy For Business And Law