Heidi Stwalley
Columbus,Indiana
Summary
Proven track record of excellence as a Lead CCMA at Columbus Regional Health, demonstrating critical thinking and exceptional teamwork. Elevated patient care through efficient lab management, seeing over 50 patients daily, and excelling in a high-pressure environment. Skilled in phlebotomy and customer service, consistently delivering results and improving patient satisfaction.
Overview
6
6
years of professional experience
Work History
CCMA
Marathon Health
Columbus, IN
12.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Rooming patients
- Collecting vital signs
- Phlebotomy
- Reporting to physicians
- EKGs
- POCT
- Administer vaccines/medications
- Answering phones, scheduling appointments
- Assisting physicians in exams
Attendant
Total Fitness
Columbus, IN
03.2022 - 01.2023
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Creating new accounts for clients
- Answering phones
- Maintaining the smoothie bar
Lead CCMA
Columbus Regional Health
Columbus, IN
08.2018 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Rooming patients
- Collecting vital signs
- Phlebotomy- ran lab sufficiently seeing upwards of 50 patients daily
- POCT
- EKGs
- Reporting to physicians
- Assisting physicians in exams
- Paperwork- orders, faxing
- Medication refills
- PAs
- Reviewing results with patients, Plan of care for patients
- Triage patients
- In charge of late night & lunch scheduling for peers
- Management of medication sample closet
- Management of VIMCARE patient medication assistance program
- Epic Superuser certified
Education
Associate of Applied Science - Medical Assistant
Harrison College
Terre HauteSkills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Dependable and Responsible
Calm Under Pressure
Critical Thinking
Timeline
CCMA
Marathon Health
12.2022 - Current
Attendant
Total Fitness
03.2022 - 01.2023
Lead CCMA
Columbus Regional Health
08.2018 - 01.2022
Associate of Applied Science - Medical Assistant
Harrison College