Heidi Zimmermann
Minneapolis,MN
Summary
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Overview
21
21
years of professional experience
Work History
Office Administrator
Creekside Family Dental
Golden Valley
08.2017 - Current
- Managed scheduling and appointment coordination for dental services, ensuring optimal patient flow.
- Streamlined patient intake process through implementation of electronic forms and improved data management.
- Developed training materials for new administrative hires, fostering consistent operational practices across the team.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
Office Administrator
Creekside Dental
St Louis Park
02.2016 - 08.2017
Office Administrator
Creekside Dental
Plymouth
04.2008 - 02.2016
Office Administrator
Kennedy Vision Health Center
Plymouth
05.2005 - 04.2008
Education
Library Media Education
Minnesota State University, Mankato
Mankato, MNBachelor of Arts - English
University of Wisconsin - LaCrosse
La Crosse, WISkills
- Verbal communication
- Telephone reception
- Leadership and supervision
- Scheduling
- Word processing
- Inbound phone call handling
- Problem-solving
- Attention to detail
- Organizational skills
- Customer service management
Timeline
Office Administrator
Creekside Family Dental
08.2017 - Current
Office Administrator
Creekside Dental
02.2016 - 08.2017
Office Administrator
Creekside Dental
04.2008 - 02.2016
Office Administrator
Kennedy Vision Health Center
05.2005 - 04.2008
Library Media Education
Minnesota State University, Mankato
Bachelor of Arts - English
University of Wisconsin - LaCrosse