Summary
Overview
Work History
Education
Skills
Timeline
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Heidi Brown

Summary


Positive and cheerful daycare provider with 5 years experience in childcare and babysitting. Excited to offer child-appropriate activities involving art, music and dance. Excels in working with children displaying behavioral or developmental issues.

Overview

4
4
years of professional experience

Work History

Dietary Aide

Edgewood Manor
08.2015 - 10.2015
  • Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.
  • Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
  • Collaborated with dietitians and healthcare staff to develop and adjust patient meal plans.

Dietary Aide

St Catherine's Manor
04.2015 - 08.2015
  • Collaborated with dietitians and healthcare staff to develop and adjust patient meal plans.
  • Utilized dietary management software to track patient meal plans and dietary restrictions.
  • Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.
  • Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.

Customer Service Representative

Walmart
06.2012 - 09.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Teacher

Rock a Bye Day Care
04.2012 - 06.2012
  • Fostered a supportive learning environment by implementing inclusive classroom practices.
  • Encouraged student participation to boost confidence and self-expression.
  • Enhanced critical thinking skills with project-based learning opportunities.
  • Improved student engagement by incorporating hands-on activities into curriculum.
  • Monitored student progress to adapt instruction and address individual challenges.

Education

High School Diploma -

Stewartsville High School
Stewartsville
05-2011

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Verbal communication
  • Detail-oriented

Timeline

Dietary Aide

Edgewood Manor
08.2015 - 10.2015

Dietary Aide

St Catherine's Manor
04.2015 - 08.2015

Customer Service Representative

Walmart
06.2012 - 09.2014

Teacher

Rock a Bye Day Care
04.2012 - 06.2012

High School Diploma -

Stewartsville High School

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Heidi Brown