- DIY and Home Improvement
- Gardening
- Crafting
HEIDI A WILLIAMS
Zanesville
Summary
Dynamic professional with extensive experience at Rick Luman Insurance Agency Inc, excelling in office management and customer service. Proven ability to optimize workflows and build strong relationships, demonstrating exceptional organizational skills and a commitment to excellence. Adept at multitasking and fostering team collaboration to achieve operational goals.
Overview
2026
2026
years of professional experience
Work History
Notary Public
Rick Luman Insurance Agency Inc
Zanesville, OH
Watering Technician
Muskingum Valley Garden Society
Zanesville, OH
05.2022 - Current
Office Manager
Rick Luman Insurance Agency Inc
Zanesville, OH
01.2015 - 12.2025
- Coordinated office operations to enhance workflow efficiency and productivity.
- Managed scheduling and appointments, ensuring optimal use of executive time and resources.
Property & Casualty Insurance Sales
Rick Luman Insurance Agency Inc
Zanesville, OH
01.1999 - 12.2025
- Claims draft authority
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Life & Health Insurance Sales
Rick Luman Insurance Agency Inc
Zanesville, OH
01.1999 - 12.2025
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
High School Diploma -
PHILO HIGH SCHOOL
Philo, OHProperty & Casualty License 1999 -
Hondros
Worthington, OHLife And Health Licensed 2003 -
Hondros
Worthington, OHSkills
- Reliable
- Focused
- Trustworthy
- Results driven
- Loyal
- Responsible
Interests
Timeline
Watering Technician
Muskingum Valley Garden Society
05.2022 - Current
Office Manager
Rick Luman Insurance Agency Inc
01.2015 - 12.2025
Property & Casualty Insurance Sales
Rick Luman Insurance Agency Inc
01.1999 - 12.2025
Life & Health Insurance Sales
Rick Luman Insurance Agency Inc
01.1999 - 12.2025
Notary Public
Rick Luman Insurance Agency Inc
High School Diploma -
PHILO HIGH SCHOOL
Property & Casualty License 1999 -
Hondros
Life And Health Licensed 2003 -
Hondros