Heidi Peirce Griffith

• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Exceeded sales targets by identifying new business opportunities and creating customized solutions for clients.
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Streamlined account management processes for increased efficiency and improved client retention rates.
• Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.

• Implement an intervention to middle school and high school students thatprovides a comprehensive credit recovery and virtual school option for at-riskstudents
• Sold 30 million in software and services to schools for 8 years
• Strong understanding of complex, big ticket sales processes
• Earned credibility within the industry

• Provided overall leadership, support, and direction to professionaldevelopment organization consistent with company priorities and annualgoals
• Managed $10.1 million dollar quota that served 4 regions of the organization
• Supervised 6 Area Managers with 64 education consultants in the field
• Achieved results in 2005, 2006 and ahead of plan in 2007 YTD

• Southeast Regional Manager for Education Consultant TEAM
• Supporting business in 8 Southeast states and Puerto Rico
• Project Management and Implementation Specialist
• Sales Support

Skills: Business Development, Account Management

• Southern Region Project Management
• Implementation Specialist
• Support Sales Division and Professional Development Services

• Technology trainer who provided district-wide professional development to schools
• Trainer in integrating technology into the curriculum to enhance studentachievement
• Designed WebCT online training courses for teachers

• In Multiage Program, 1st, 5thgrade
• 4thgrade
• School Improvement Team – SAC & SAF Coordinator
• Technology Liaison

• Summer School Math, 6th grade