Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi Stella Marc

Boston,MA

Summary

Professional with strong background in mentoring, skilled in guiding individuals towards personal and professional growth. Adept at fostering collaborative environments and adaptable to evolving needs. Expertise in communication, problem-solving, and leadership. Known for reliability and results-driven approach.

Overview

3
3
years of professional experience

Work History

Economic Mobility Mentor

EMPath
04.2025 - Current
  • Enhanced mentee performance by providing personalized guidance and support.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Sales Associate

CVS Pharmacy
09.2024 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Weekend Residential Counselor

Pine Street Inn
06.2022 - 09.2024
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.

Special Projects Coordinator

Uncommon Schools: Roxbury Prep High School
08.2023 - 08.2024
  • Delivered high-impact results by skillfully guiding projects through all stages of planning, development, and implementation.
  • Conducted research and gathered key information for use in upcoming project planning.
  • Coordinated cross-functional teams for successful project completion, fostering collaboration and teamwork.
  • Developed comprehensive project plans, outlining objectives, milestones, deadlines, and resource requirements.

Career Navigator

Jewish Vocational Services
02.2022 - 08.2023
  • Established strong relationships with community organizations and educational institutions to expand resources available for clients'' professional development.
  • Improved client confidence levels by offering targeted advice on self-presentation during interviews and networking events.
  • Enhanced client satisfaction by providing personalized career guidance and coaching.
  • Utilized technology platforms effectively for tracking client progress, maintaining up-to-date case notes, and generating insightful reports on program impact indicators.

Education

Psychology

Salem State University
Salem, MA
05-2020

Skills

  • Teamwork and collaboration
  • Effective leadership
  • Team collaboration
  • Organization
  • Documentation proficiency

Timeline

Economic Mobility Mentor

EMPath
04.2025 - Current

Sales Associate

CVS Pharmacy
09.2024 - 04.2025

Special Projects Coordinator

Uncommon Schools: Roxbury Prep High School
08.2023 - 08.2024

Weekend Residential Counselor

Pine Street Inn
06.2022 - 09.2024

Career Navigator

Jewish Vocational Services
02.2022 - 08.2023

Psychology

Salem State University

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