Heidy Beltor
Ontario,CA
Summary
Dynamic leader with proven success at El Tejano, enhancing store operations and exceeding sales targets through expert customer service and problem-solving skills. Excelled in team leadership and multitasking, achieving consistent customer satisfaction and financial accuracy. Demonstrates sales expertise and customer relations acumen, driving positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Warehouse Associate
Walmart
11.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
Store Manager
El Tejano
01.2024 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed social media postings for the business.
Retail Sales Associate
Liq
05.2024 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
Sales Associate
El Tejano
01.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Ontario High School
05.2024
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Sales expertise
- Attention to detail
- Packaging and labeling
- Team collaboration
- Lifting and sorting
- Labeling and boxing
- Warehouse safety
- Heavy lifting
Accomplishments
- Resolved product issue through consumer testing.
- Student Achievement
- Honor Roll High School Student
- Linkcrew programs
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Warehouse Associate
Walmart
11.2024 - Current
Retail Sales Associate
Liq
05.2024 - 08.2024
Store Manager
El Tejano
01.2024 - 10.2024
Sales Associate
El Tejano
01.2023 - 12.2023
High School Diploma -
Ontario High School
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