Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Heidy Cruz

Brentwood,NY

Summary

Dynamic sales associate with proven success at Gap Factory, excelling in customer service and cash register operations. Recognized for opening nearly 200 credit cards in 2024, showcasing strong relationship-building skills. Reliable and punctual, adept at multi-tasking and enhancing store operations to drive sales and customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Gap Factory
06.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Encouraging customers to shop to drive up our sales
  • Promoted Gap Credit cards and opened close to 200 credit cards in just 2024.
  • Do overnights for a week every month to merchandise the store and make space for any shipment coming in.

Salon Assistant

Reflections Hair Studio
03.2024 - 06.2024
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Worked while preparingf to get my cosmetology license

Education

Associate of Arts - Political Science

Suffolk County Community College
Selden, NY
06-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Cash register operation

Certification

  • Licensed Cosmetologist

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Salon Assistant

Reflections Hair Studio
03.2024 - 06.2024

Sales Associate

Gap Factory
06.2023 - Current

Associate of Arts - Political Science

Suffolk County Community College

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Heidy Cruz