Heidy Garcia
Trenton,NJ
Summary
As a dependable and well-organized applicant, I excel at handling several responsibilities while maintaining a positive mindset. I have a great foundation in moral decision-making and clear communication, and I'm a detail-oriented, sympathetic worker. Eager to use an approach that prioritizes customers and problem-solving abilities to provide outstanding service.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Dunkin' Donuts
08.2022 - Current
- Maintains a clean and organized workspace, promoting a welcoming environment for customers.
- Assists in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolves customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Handles high-pressure situations calmly, maintaining composure during busy periods or difficult interactions
- Collaborates with team members to ensure smooth operations during peak hours.
Cashier
Popeyes® Louisana Kitchen
08.2022 - 10.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
Education
No Degree - Nursing
Mercer County Community College
Trenton, NJ06.2027
High School Diploma -
Stemcivcs High School
Ewing,New Jersey06.2023
Skills
- Customer Service
- Reliability and punctuality
- Patience and composure
- Decision-Making
- Organizational Skills
- Problem-solving abilities
- Relationship Building
- Employee Training
- Multitasking
Hobies
Ever since I was a young child, I have had an intense passion for boxing. Being physically active has always been a part of my life, and I've worked out at home, at the gym, and most recently, at Gracie Barra, where I take Jujitsu/Kickboxing classes.
Languages
Spanish
English
Timeline
Customer Service Cashier
Dunkin' Donuts
08.2022 - Current
Cashier
Popeyes® Louisana Kitchen
08.2022 - 10.2022
No Degree - Nursing
Mercer County Community College
High School Diploma -
Stemcivcs High School
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