Heidy Viera Rosquete
Miami,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Sales Consultant Representative
CarMax
Doral, FL
11.2016 - Current
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Increased sales revenue by implementing effective sales strategies and building strong client relationships.
- Established long-term relationships with key accounts by maintaining regular communication and addressing concerns promptly.
- Participated in weekly meetings with management to report on sales progress, discuss strategies for improvement, or highlight successes achieved during the period.
- Conducted product demonstrations for potential clients, leading to increased product awareness and sales conversions.
Education
High School Diploma -
Antonio Maceo
La Havana, Cuba04.2012
Skills
- Collaboration with Professionals
- Motivational Skills
- Task Delegation
- Creativity Enhancement
- Feedback Delivery
- Coaching Techniques
- Empathy Development
- Assertiveness Training
- Training delivery
- Attention to Detail
- Clear Communication
- Relationship Building
- Work Coordination
- Strategic Planning
- Documentation and Recordkeeping
- Client Retention
Timeline
Sales Consultant Representative
CarMax
11.2016 - Current
High School Diploma -
Antonio Maceo