Heimy Zuniga
Hicksville,NY
Summary
Motivated to learn on the job as well as working hard and being a team player. To be part of a job that indulges professionals growth which provides challenging, and rewarding career while allowing I to utilize knowledge and skills. Use prior skills from sales experience and concisely, speak effectively, listen attentively and express ideas. I always love to give the best of myself and work hard. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet
team goals.
Overview
7
7
years of professional experience
Work History
Phone Operator
WSP USA Inc.
Hauppauge, NY
07.2024 - Current
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Delivered exceptional service through active listening, clear communication, and professional etiquette on each call handled.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Assistant Teacher/Lunch Monitor
North Bellmore Union Free School District
Bellmore, NY
08.2022 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
Pre-Analytical
Sunrise Medical Lab
Hicksville, NY
04.2022 - 04.2024
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and times of collection.
Driver
Amazon
Bethpage
03.2018 - 10.2022
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Sales Phones / Billing
K Wireless
Uniondale, NY
03.2018 - 02.2022
- Kept all patient information secure and confidential.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Followed up with appropriate parties to obtain prompt payments.
Education
High School Diploma -
Westbury High School
Old Westbury, NY06.2014
Skills
- Customer Service
- Bilingual (Spanish)
- Commercial Driving
- Supply Organization
- Lunchtime Assistance
- Special Assignments
- Multitasking and Organizing
Timeline
Phone Operator
WSP USA Inc.
07.2024 - Current
Assistant Teacher/Lunch Monitor
North Bellmore Union Free School District
08.2022 - Current
Pre-Analytical
Sunrise Medical Lab
04.2022 - 04.2024
Driver
Amazon
03.2018 - 10.2022
Sales Phones / Billing
K Wireless
03.2018 - 02.2022
High School Diploma -
Westbury High School