Summary
Overview
Work History
Education
Skills
Languages
Timeline
DeliveryDriver

Hein Htet Naing

Los Angeles,CALIFORNIA

Summary

Dynamic customer service professional with extensive experience at Hallmark Aviation, excelling in problem resolution and communication. Proven ability to enhance client satisfaction through active listening and effective service delivery. Skilled in data entry and training, fostering a collaborative environment that promotes best practices and outstanding customer experiences.

Overview

3
3
years of professional experience

Work History

Customer Service Agent

Hallmark Aviation
12.2024 - Current

Assist customers checking in lobby, departure gate and other areas of the airport. Check passports, visas and issue boarding passes.

Wheelchair Agent

Airport Terminal Management
11.2024 - Current
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.

Delivery Driver

Uber Eats
08.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Assistant Fitness Trainer, Customer Service

Fit And Fight Gym
01.2022 - 11.2022
  • Provided fitness assessments and program planning.
  • Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.

Education

Associate - Computer Science

El Camino College
Torrance, CA

Skills

  • Customer service
  • Data entry
  • Problem resolution
  • Outstanding communication skills
  • Call center experience
  • Active listening

Languages

Burmese
Native or Bilingual
English
Full Professional

Timeline

Customer Service Agent

Hallmark Aviation
12.2024 - Current

Wheelchair Agent

Airport Terminal Management
11.2024 - Current

Delivery Driver

Uber Eats
08.2024 - Current

Assistant Fitness Trainer, Customer Service

Fit And Fight Gym
01.2022 - 11.2022

Associate - Computer Science

El Camino College
Hein Htet Naing