Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Heisa Infante

Miami

Summary

Dedicated and certified Pharmacy Technician with extensive hands-on experience in retail pharmacy and a strong focus on customer service. Proficient in prescription processing, medication handling, immunization support, and patient assistance, ensuring optimal care and satisfaction. Actively pursuing a career path to become a Pharmacist, supported by a solid academic foundation and an unwavering commitment to enhancing patient outcomes. Passionate about leveraging skills and knowledge to contribute effectively to the healthcare team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walmart Pharmacy
01.2023 - Current
  • - Assist pharmacists with prescription preparation, filling, and verification.
  • - Provide customer service by answering patient questions and processing insurance claims.
  • - Maintain accuracy and compliance with HIPAA and pharmacy regulations.
  • - Organize inventory, check expiration dates, and restock medications.

Online Grocery Pickup (OGP) Associate

Walmart
01.2022 - 01.2023
  • - Coordinated online orders and ensured timely, accurate customer deliveries.
  • - Provided excellent customer service, resolving order issues efficiently.
  • - Maintained organization of stock, refrigerated products, and delivery schedules.

Education

High School diploma -

Miami Senior High
Miami, FL
06-2020

Associate of Arts (AA) -

Miami Dade College
Miami, FL
04-2025

Skills

  • - Prescription processing & dispensing
  • - Immunization support & vaccine administration
  • - Customer service & patient communication
  • - Pharmacy software & POS systems
  • - Insurance claim processing
  • - Inventory management & organization
  • Team collaboration
  • Confidentiality and HIPAA

Certification

  • - Certified Pharmacy Technician (ExCPT), NHA
  • - Immunization Certified
  • - CPR Certified

Languages

English
Spanish

Timeline

Pharmacy Technician

Walmart Pharmacy
01.2023 - Current

Online Grocery Pickup (OGP) Associate

Walmart
01.2022 - 01.2023

High School diploma -

Miami Senior High

Associate of Arts (AA) -

Miami Dade College

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