Helana Naroze
Houston
Summary
Detail-oriented professional with a strong background in customer service and organization. Proven ability to manage inquiries and coordinate schedules effectively.
Overview
1
1
year of professional experience
Work History
Office Specialist
Goodyear Auto Service Center
Houston
05.2025 - Current
- Managed customer inquiries and provided information about services offered.
- Scheduled appointments and coordinated service times for clients effectively.
- Processed payments and maintained accurate records of transactions.
House Sitter/Professional Pet Sitter
Self-Employed
Houston
05.2025 - Current
- Maintained cleanliness and organization of homes during house-sitting assignments.
- Managed daily care routines for pets, ensuring their health and well-being.
- Monitored security systems, promptly reporting any unusual activities to homeowners.
- Maintained confidentiality of homeowners' information and security codes.
- Kept patient health and personal information private and confidential.
- Responded promptly to calls from owners regarding their pets' needs or concerns.
Sales Associate
Journeys Shoe Store
Champaign
08.2024 - 04.2025
- Assisted customers in selecting appropriate footwear for their needs.
- Maintained store presentation by organizing merchandise displays effectively.
- Handled customer inquiries and resolved issues with professionalism and care.
- Collaborated with team members to achieve daily sales goals and targets.
Education
High School Diploma -
Central High School
Champaign, IL05-2025
Some College (No Degree) -
Lonestar Community College
Tomball, TXSkills
- Time management
- Effective communication
- Organization skills
- Team collaboration
- Appointment scheduling
- Customer service
Affiliations
African Student Union, Accounting Club, and Technology Club
Accomplishments
Employee of the Month (July 2025)
References
References available upon request.
Timeline
Office Specialist
Goodyear Auto Service Center
05.2025 - Current
House Sitter/Professional Pet Sitter
Self-Employed
05.2025 - Current
Sales Associate
Journeys Shoe Store
08.2024 - 04.2025
High School Diploma -
Central High School
Some College (No Degree) -
Lonestar Community College
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