Helen Atkins
Ballston Lake,USA
Summary
Results-driven professional with solid interpersonal and organizational capabilities. Focused on community initiatives and proficient in managing challenges. Established success in cultivating relationships and partnerships that enhance business development.
Overview
9
9
years of professional experience
Work History
Direct Support Assistant
Office for People With Developmental Disabilities
Saratoga County, NY
06.2025 - Current
- I provide direct care and support to individuals with developmental disabilities. I help them with daily activities, living skills, personal care, and community integration. I show the individuals an empathetic hand while in a stressful environment. Assisting with physical needs is a necessity at times; helping them to the bathroom or to go from one place to another. I use active listening skills as an advocate, educator, and companion.
Behavioral Health Technician
Recovery Unplugged
Nashville, TN
01.2024 - 12.2024
- I provided direct care and support to those who are getting clean/sober, ensuring their safety and well-being. I assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment. I participated in staff meetings to discuss client progress, share insights from observations. I responded promptly to emergency situations following established protocols while ensuring the safety of all individuals involved. I provided emotional support and encouragement to clients during their recovery process. Finally, I supported individuals in developing independent living skills through coaching, modeling, and reinforcement techniques.
Guest Advocate
Target
Murfreesboro, TN
12.2023 - 01.2024
- I greeted guests as they came to check out their items I also was hospitable and answered any questions. I manned the self-checkout area, assisting guests when they are having issues with the machine or need something done.
Sales Associate
Ashley Furniture HomeStore
Murfreesboro, TN
06.2023 - 10.2023
- I built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals. I collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales. I contributed to the achievement of store goals by actively upselling products and suggesting complementary items.
Secretary
Cutco Cutlery
Newport, RI
05.2016 - 06.2016
- I filed important and organized business documents, researched and contacted new potential sales representatives, and assisted in distributing advertisements for company products.
Education
Funeral Director - undefined
John A Gupton College
Nashville, TNPsychology
Johnson and Wales University
Providence, RISkills
- Customer service and support Proofreading and quality control Team collaboration Microsoft Word and Windows Attention to detail Upselling and sales HIPAA compliance Cold calling and front desk management Leadership and crisis intervention Active listening Organizational skills Presentation and time management
Timeline
Direct Support Assistant
Office for People With Developmental Disabilities
06.2025 - Current
Behavioral Health Technician
Recovery Unplugged
01.2024 - 12.2024
Guest Advocate
Target
12.2023 - 01.2024
Sales Associate
Ashley Furniture HomeStore
06.2023 - 10.2023
Secretary
Cutco Cutlery
05.2016 - 06.2016
Funeral Director - undefined
John A Gupton College
Psychology
Johnson and Wales University