Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Helen Berry

Lakeland,FL

Summary

Personable professional that enjoys engaging with customers. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings that may be seen as stressful to others.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
Lakeland, FL
08.2022 - Current
  • Maintained calm demeanor during high-volume periods and special events.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.

Server

Mimis Cafe
Ocala, FL
10.2020 - 05.2022
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Shift Manager

McDonald's
Ocala, FL
06.2017 - 09.2020
  • Inspected work areas regularly for cleanliness and organization standards.
  • Delegated tasks to multiple employees while maintaining an efficient workplace.
  • Managed daily cash intake by counting out registers and tabulating profits.

Education

High School Diploma -

North Marion High
Citra
05-2019

Associate of Science -

Hillsborough Community College
Tampa, FL

Skills

  • Payment collection
  • Strong customer service
  • Critical thinking and problem solving
  • Friendly, positive attitude

Accomplishments

  • Dean's list Fall class 2024.
  • Healthcare Support Specialist Certificate.

Timeline

Barista

Starbucks
08.2022 - Current

Server

Mimis Cafe
10.2020 - 05.2022

Shift Manager

McDonald's
06.2017 - 09.2020

High School Diploma -

North Marion High

Associate of Science -

Hillsborough Community College

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Helen Berry