Helen Collins
Yuma,AZ
Summary
Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature, also worked in the office with patients as a medical secretary. Worked on the computer to input patient information and get the patient ready for their next appointment
Hardworking professional with extensive background making valuable contributions in settings. Detail-oriented professional delivering effective records maintenance and shipping coordination.
Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up.
Skilled in planning practical routes and selecting advantageous shipping methods. Excellent coordination and communication skills used to develop positive professional relationships with carriers.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inventory Specialist
WIS International Inventory Service
Yuma, Arizona
06.2024 - 02.2025
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Identified unproductive inventory for disposition, optimizing stock productivity.
- Managed end-of-life inventory to minimize losses and maximize returns.
- Entered information into system to update status reports.
- Coordinated inventory, stocking and ordering.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Identified opportunities for process improvement within the organization.
- Utilized barcode scanners to quickly update inventories in the system.
- Created reports on inventory activity, shortages, overages.
- Performed inventory cycle counting and identified discrepancies.
Medical Secretary
Southwest Oncology
Yuma, AZ
02.2023 - 06.2023
- Responsible for fixing an appointment for the patients with the doctor
- Prepare for the next appointment
- Worked on the computer to input patient information
- Work closely with the doctor
- Schedule appointments
- Maintained patient records and managed communication with the patients
- Performed data entry tasks related to patient information into various databases.
- Prepared patient charts for physicians prior to appointments, including updating existing information.
- Scheduled and confirmed patient appointments and consultations.
Cleaning Crew Member
People Ready Temp Agency
Phoenix, AZ
05.2022 - 11.2022
- Collected over 20 big bags of garbage from various locations to properly dispose of waste in designated dumpsters
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets
- Responded immediately to calls from personnel to clean up spills and wet floors
- Maintained floor cleaning and waxing equipment
- Completed routine floor stripping, sealing and finishing
- Collected trash from floors within hallways, bathrooms and work areas.
- Created inventory checklists and stocked housekeeping carts.
- Notified managers of repair needs or additions to building operating systems.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Reported any damages or repairs needed to supervisor immediately.
- Followed company uniform, performance and security policies with every job.
- Emptied trash cans and replaced liners.
Cashier/Server
McDonald's
Yuma, AZ
01.2022 - 03.2022
- Collected over 20 big bags of garbage from various locations to properly dispose of waste in designated dumpsters
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets
- Responded immediately to calls from personnel to clean up spills and wet floors
- Maintained floor cleaning and waxing equipment
- Completed routine floor stripping, sealing and finishing
- Conducted price checks for special orders or discounts as requested by customers.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Offered customers carry-out service at completion of transaction.
- Answered phone calls to assist customers with questions and orders.
Customer Service Associate
RCS
Phoenix, AZ
10.2018 - 11.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Demonstrated active listening skills when responding to customer questions and complaints.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Performed additional duties as assigned by management team.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Followed-up with customers after purchase to ensure satisfaction.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Strengthened customer retention by offering discount options.
Education
GED -
Adult Literacy
Yuma, AZ02.2024
Skills
- Customer Satisfaction
- Excellent Customer Service
- Customer Loyalty
- Microsoft Office
- Powerpoint
- Greet Guests
- Order Taking
- Coaching and Mentoring
- Time Management Skills
- Cash Drawer Management
- Training and Development
- Microsoft Word
- Excellent computer Skills
- Reliable
- Dependable
- Responsible
- Cycle counting
- Basic math
Certification
- Sales Associate Certificate
- Connect To Lead Certificate
- Driver License
- Microsoft Word
- Microsoft Power point
Affiliations
- I volunteer at events
References
References available upon request.
Timeline
Inventory Specialist
WIS International Inventory Service
06.2024 - 02.2025
Medical Secretary
Southwest Oncology
02.2023 - 06.2023
Cleaning Crew Member
People Ready Temp Agency
05.2022 - 11.2022
Cashier/Server
McDonald's
01.2022 - 03.2022
Customer Service Associate
RCS
10.2018 - 11.2020
GED -
Adult Literacy