Helen Echeverria
Miami
Summary
Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
13
13
years of professional experience
Work History
Mental Health Assistant
Best therapy 4 me
1550 Madruga Ave
04.2015 - 10.2023
- Assisted in developing.
- Recorded patients'
- Check insurance information
- Influenced patients' behavior with interaction, counseling or instruction.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Maintained detailed records of patient progress and treatment outcomes.
- Maintained client records according to agency standards and regulations.
Medical Billing Specialist
Arthur Bregman office
1550 Madruga Ave
12.2010 - 04.2022
- Resolved discrepancies between insurance companies and patients regarding payment of bills.
- Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
- Processed credit card payments from patients in accordance with office policy.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Reviewed engine assigned codes and modifiers to update and verify accuracy.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Adhered to HIPAA regulations when handling confidential patient information.
- Updated patient accounts with information obtained from internal departments or external sources.
- Applied payments, adjustments, and denials into medical manager system.
- Provided customer service support to patients who had questions about their bills or payments due.
- Worked closely with clinical staff to ensure accurate coding practices were followed.
- Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Education
High School Diploma -
Colegio Maria Inmaculada
Barranquilla- Colombia 12-2001
Skills
- Patient assessment
- Behavioral intervention
- Medical record keeping
- HIPAA compliance
- Patient care
- Heartsaver first aid CPR AED (first aid CPR AED)
- Dressing and grooming
- Vital signs monitoring
- Communication skills
- Emergency response
- Infection control
- Home health aide
- Certified home health aide (CHHA)
- Dressing assistance
- Behavioral support
- Certified in CPR/AED
- Emotional support and companionship
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Mental Health Assistant
Best therapy 4 me
04.2015 - 10.2023
Medical Billing Specialist
Arthur Bregman office
12.2010 - 04.2022
High School Diploma -
Colegio Maria Inmaculada