Helen Kidane

Carried out opening, closing and shift change duties to ensure the restaurant is working efficiently and ready to meet customer needs.

Take drink and meal order correctly while creating an unforgettable experience ensuring customer satisfaction.

Responsible for handling cash and pos system correctly efficiently.

Manicure tables and responsible for pre-bussing tables for turnover.

• First baby sat when the child was 11 months old.
• Shifts ranged from 8-11 hours a day.
• Prepared healthy snacks and meals daily and administered medication.
• Responsible for nap times, meals, and creating engaging activities for the little one.
• Provided responsible and reliable care.

• Ensured passengers felt welcome and comfortable upon boarding the aircraft, answering questions, accommodating special requests, providing flight status updates, and assisting with carry-on luggage
• Performed all work activities in accordance with established standards, policies, laws, and regulations, including federal aviation administration laws
• Provided safety overviews for all passengers, particularly those seated in exit rows

• Supervised and trained restaurant staff to ensure proper food safety, quality standards, and customer service
• Monitored food and drink preparation and presentation, ensuring all dishes were prepared per company standards and served promptly
• Monitored cash handling and financial transactions, ensuring all cash and credit card transactions were correctly processed and that all cash was adequately secured
• Ensured all equipment was properly maintained and cleaned and that all safety and sanitation protocols were adhered to

• Carried out opening, closing, and shift-change duties to keep restaurant working efficiently and teams ready to meet customer needs
• Managed wine service, table service, bar duties, stock control, venue cleaning, and all other day-to-day running duties
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers

• Greeted guests in a friendly manner as they entered the store and informed them about daily coffee and food specials
• Replenished food at serving stations to ensure orders were properly fulfilled
• Uphold all recipe and presentation standards for specialty coffee drinks
• Serving as a training manager, educated employees on point-of-sales procedures