Helen Miles
Blythewood,SC
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my strong work ethic and exceptional customer service skills at Waffle House and LensCrafters. My background includes implementing efficient systems and cultivating customer relationships, significantly improving satisfaction and operational efficiency. Skilled in cash handling and guest engagement, I excel in fast-paced environments, driving both team and customer satisfaction.
Overview
2009
2009
years of professional experience
Work History
Server
Waffle House
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Eyewear Consultant
LensCrafters
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Collaborated with optometrists and opticians to provide seamless patient care, facilitating accurate prescription orders and adjustments.
- Streamlined store processes by implementing an efficient filing system for client records, reducing time spent searching for files during appointments.
Mail Processing Clerk
Blue Cross And Blue Shield Of South Carolina
04.2006 - 04.2008
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Ran machine to Stamp and seal envelopes
Mail Handler
Kelly Services
02.2005 - 02.2006
Education
9th Grade - General Education
Shawnee High
Joiner, ARGED -
Alaska Education
Anchorage, AKSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Mail Processing Clerk
Blue Cross And Blue Shield Of South Carolina
04.2006 - 04.2008
Mail Handler
Kelly Services
02.2005 - 02.2006
Server
Waffle House
Eyewear Consultant
LensCrafters
9th Grade - General Education
Shawnee High
GED -
Alaska Education
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