Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Helen Montana

Honolulu,Hawaii

Summary

Dynamic Shift Supervisor at I Dad Inc.2 with expertise in cash handling and employee training. Successfully enhanced customer satisfaction by resolving complaints and implementing effective solutions. Proven ability to maintain workplace safety and organization, ensuring efficient operations and minimizing discrepancies in financial transactions. Committed to fostering a productive team environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Shift Supervisor

I Dad Inc.2
08.2007 - 05.2025

Trained new Employees and delegated daily task and responsibilities, Complete store closing procedures and balanced tills. Managed cash handling procedures, Maintining accuracy in financial transactions and minimizing discrepancies in daily reconciliations, Responded to and resolved customer questions and concerns. Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction. Maintained workplace clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Customer Service

CART Distribution Corp.
08.2014 - 03.2020

Provisioning for sale products into Airline trolleys per Diagram Specifications

Loading snacks and Entertainment Gadgets (Ipad's) on the designated flights

Organize Inventories in the systems by counting and scanning one by one.

Education

Closed - Medical Assistance

Heald College
Honolulu, HI

Prerequisite - Prerequisite

Hawaii Pacific University
Honolulu, HI

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management

Certification

Hipaa Certification

Timeline

Customer Service

CART Distribution Corp.
08.2014 - 03.2020

Shift Supervisor

I Dad Inc.2
08.2007 - 05.2025

Closed - Medical Assistance

Heald College

Prerequisite - Prerequisite

Hawaii Pacific University
Helen Montana