Helen Nahit

• Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
• Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
• Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
• Create, design and do visuals store set up

• Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
• Sized, selected and cut individual gemstones to fit new and existing pieces.
• Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
• Produced models for jewelry runs using materials such as wax, metal, clay and plaster.
• Optimized inventory, security and budget controls to keep business operating at streamlined, efficient and cost-effective levels, maintaining average of 80% profit.
• Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
• Evaluated factors such as cut, color and clarity to assign grades to stones.
• Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Maintained customer jewelry pieces by making repairs and modifications such as soldering pieces, altering sizes and adding new clasps or mountings.

Responsible to work has a research assistant with RFCuny and NYCHA in the location of Far Rockaway specifically in Redfern and Oceanside sites. The work was related to function better the bus and subway stops to all the residents in both sites.