Summary
Overview
Work History
Education
Skills
Timeline
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Helen O'Shea

Beverage Manager
Lakewood,OH

Summary

Hardworking and passionate employee with strong organizational and communications skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Beverage Manager

Market
Rocky River, OH
11.2020 - Current
  • Manage selection, ordering and inventory controls of wine, beer and alcohol program.
  • Meet weekly with local distribution representatives to buy inventory for the business.
  • Design beverage menus based on customer feedback and product availability.
  • Assist in coordinating both on and offsite events for the company.
  • Offering flexibility within my schedule including weekends and holidays.
  • Cultivating and maintaining a personal relationships with customers improving the overall customer retention rate.

Head Server

The Boardwalk Family Of Restaurants
Put-in-Bay, , OH
05.2020 - 11.2020
  • Trained new staff on company expectations, operations, and policies to strengthen performance.
  • Supervised server staff and simultaneously served personal section of tables.
  • Calculated both server and bar shift reports for the day while handling all cash.
  • Oversaw opening and closing duties to verify that they were properly completed.

Education

Bachelor of Arts - Communication Studies

Ohio University
Athens, OH
08.2016 - 05.2020

Skills

    Customer service background

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Timeline

Beverage Manager

Market
11.2020 - Current

Head Server

The Boardwalk Family Of Restaurants
05.2020 - 11.2020

Bachelor of Arts - Communication Studies

Ohio University
08.2016 - 05.2020

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Helen O'SheaBeverage Manager