Helen Vasquez
Houston,TX
Summary
Hardworking employee with customer service, multitasking, time management abilities and excellent communication skills. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Barista
Ryan’s Antojitos
Houston, TX
04.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Operated cash registers to process customer payments.
Pharmacy Technician Trainee
Walgreens
Houston
06.2022 - 01.2024
- Organized drugs by expiration date to ensure freshness.
- Received incoming shipments and checked accuracy of orders.
- Verified insurance coverage for medications.
- Communicated effectively with other members of the health care team regarding medication orders and refills.
- Kept work areas clean, organized, and safe at all times.
- Processed insurance claims for reimbursement purposes accurately and efficiently.
- Answered customer inquiries about medications, dosages and side effects.
Customer Service Employee
Walgreens
Houston, TX
11.2021 - 06.2022
- Maintained up-to-date knowledge of store products, services, and promotions.
- Processed returns and exchanges according to company policy.
- Managed multiple tasks simultaneously while providing prompt service to customers.
- Provided excellent customer service in a fast-paced call center environment, responding to inquiries and resolving customer issues quickly and efficiently.
Education
High School Diploma -
Yes Prep Brays Oaks
Houston, TX05-2024
Skills
- Cash Handling
- Up-selling
- Excellent math skills
- Positive and professional
- Speedy and efficient
- Team Player
- Bilingual spanish and english
Timeline
Barista
Ryan’s Antojitos
04.2024 - Current
Pharmacy Technician Trainee
Walgreens
06.2022 - 01.2024
Customer Service Employee
Walgreens
11.2021 - 06.2022
High School Diploma -
Yes Prep Brays Oaks